Terms and Conditions
1. Definitions
- Platform: refers to the Traditional Host website, mobile application, and related services.
- Host: refers to individuals or entities listing accommodations for rent
- Guest: refers to users booking accommodations through our platform.
- User: refers to both Hosts and Guests.
- Booking: refers to the agreement between a Host and a Guest for accommodation services.
2. Account Registration
Users must be at least 16 years old to create an account. Users are responsible for maintaining the security of their accounts and all activities conducted under their credentials. Providing false information or impersonating another person is strictly prohibited.
3. Booking and Payment
Guests must comply with the payment terms specified by the platform. Hosts set their accommodation prices, but Traditional Host may charge a service fee. Payments are securely processed through third-party payment processors. Bookings are subject to confirmation, and the Traditional Host is not responsible for any cancellations by the Host or Guest.
4. Cancellations and Refunds
Cancellation policies vary and are determined by the Host. Refund eligibility depends on the cancellation policy agreed upon at the time of booking. Traditional Host reserves the right to mediate disputes but is not liable for refund obligations beyond stated policies.
5. Host Responsibilities
Hosts must provide accurate descriptions and images of their accommodations. Hosts are responsible for ensuring their property meets local laws and safety standards. Hosts must honor confirmed bookings unless circumstances beyond their control arise.
6. Guest Responsibilities
Guests must comply with the rules set by the Host. Guests are liable for any damages caused to the property during their stay. Guests should respect check-in/check-out times and conduct themselves appropriately.
7. Prohibited Activities
Users may not engage in fraudulent activities, misrepresentations, or illegal transactions. Unauthorized subletting of booked properties is prohibited. Any harassment, discrimination, or abuse towards other users is strictly forbidden.
8. Liability and Disclaimers
Traditional Host acts only as an intermediary and is not responsible for issues arising from bookings. We do not guarantee the accuracy of listings or the conduct of Hosts/Guests. Traditional Host is not liable for any damages, losses, or injuries related to bookings.
9. Privacy Policy
By using our services, you agree to our Privacy Policy regarding data collection and usage. Personal information is collected, stored, and processed in accordance with applicable laws.
10. Dispute Resolution
Disputes should first be resolved between Hosts and Guests. Traditional Host may offer mediation but does not guarantee resolution. Legal disputes shall be governed by the jurisdiction specified in our legal policy.
11. Amendments
Traditional Host reserves the right to modify these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
12. Contact Information
For any inquiries regarding these Terms, please contact us at tradstays@gmail.com.